Privacy Policy

This policy explains how Psychic Lunara (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit psychiclunara.com or make a purchase.

Information We Collect

Device Information: When you browse our site, we automatically gather details about your device, including browser type, IP address, time zone, and cookies. We also track which pages or products you view, how you interact with the site, and which sites or search terms referred you here.

We use:

  • Cookies: Small data files stored on your device.

  • Log Files: Records actions on our site, capturing IP address, browser, ISP, referring/exit pages, and timestamps.

  • Web Beacons/Tags/Pixels: Tiny files that report how you navigate the site.

Order Information: When you place or attempt an order, we collect your name, billing and shipping address, email, and phone number.

Together, this is your “Personal Information.”

How We Use Your Information

  • Order Fulfillment: Process payments, arrange shipping, and send invoices or confirmations.

  • Communication: Reply to inquiries and send service updates.

  • Fraud Prevention: Screen orders for risk.

  • Marketing & Advertising: With your consent, send product or service promotions via email or text and tailor ads to your interests.

  • Site Improvement: Analyze browsing behavior to optimize our website and marketing campaigns.

Currency Conversion: By using our site, you consent to third-party processing of your IP address to detect location for currency conversion and to store your chosen currency in a temporary session cookie.

Text Message Marketing

If you opt in to our text alerts, you agree to receive automated marketing texts at the number you provided. Message frequency is recurring; data rates may apply. To unsubscribe, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For help, reply HELP.

Order Information & Artwork Rights

You retain personal use rights to any artwork we create for you—feel free to share, print, or display it. Commercial use (reselling or advertising) is prohibited without a license. Contact us if you wish to obtain commercial usage rights.

Sharing Your Information

We share your data with trusted third parties to carry out services on our behalf, including:

  • Shopify: Powers our store.

  • Google Analytics: Provides website usage insights.

We may also disclose information to comply with legal obligations or protect our rights.

Behavioral Advertising

We may use your information to deliver targeted ads. To learn more or opt out:

Cookies & Tracking

We do not alter data collection practices in response to “Do Not Track” signals. Third-party pixels or cookies (e.g., ad beacons) may collect browsing or email-related data; you can opt out at https://app.retention.com/optout.

Your Rights

If you reside in Europe, you may request access to, correction, or deletion of your personal data. Please contact us to exercise these rights. Your data may be transferred internationally (e.g., to Canada or the U.S.) for processing.

Data Retention

We retain Order Information until you request its deletion.

Updates to This Policy

We may revise this Privacy Policy periodically. Any changes will be posted here.

Summary of Information Collection & Use

  • Purchases: We collect name, address, email, and phone.

  • Browsing: We collect IP address and device data to improve site performance.

  • Marketing: With permission, we send emails and texts about promotions and reminders.

Contact Us

For questions or complaints about this policy, please reach out at support@psychiclunara.com.

Thank you,
Psychic Lunara